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Nkosi Commercial Projects

The ERP Consultant is a seasoned professional who acts as a crucial liaison between clients and the technical team. This role requires a deep understanding of business processes and expertise in ERP systems like Sage X3 and ODOO. The consultant is responsible for the full project lifecycle, from initial consultation and strategic planning to system configuration, client training, and post-implementation support. They must be adept at translating complex business needs into tangible, efficient, and scalable ERP solutions that drive client growth and operational efficiency.

Responsibilities

  • Conduct detailed discovery sessions and workshops with clients to understand their current business processes and identify key requirements.
  • Design and document comprehensive ERP solutions, including system architecture, module configurations, and data migration strategies.
  • Configure and customize ERP systems (e.g., Sage X3, ODOO) to meet client specifications, ensuring all business rules and workflows are correctly implemented.
  • Collaborate with technical specialists and developers to manage integrations, data conversions, and bespoke developments.
  • Develop and deliver robust training programs and materials for client end-users and administrators.
  • Provide expert-level support during go-live and post-implementation, troubleshooting issues and offering continuous system optimization recommendations.
  • Act as a trusted advisor to clients, guiding them on best practices and emerging ERP functionalities.

Required Experience & Qualifications

  • Education: Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
  • Experience: A minimum of 5-7 years of progressive experience in implementing, configuring, and supporting ERP systems. Experience with multiple full-cycle ERP implementations is highly preferred.
  • Skills:
    • Technical: Deep functional knowledge of ERP modules (Finance, Supply Chain, CRM, Manufacturing).
    • Soft Skills: Exceptional communication, presentation, and client-facing skills.
    • Problem-Solving: Proven ability to analyze complex problems and design elegant, effective solutions.
  • Certifications: Certification in Sage X3, ODOO, or other major ERP platforms is essential.

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ERP Consultant
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