The ROI of Empathy: How Compassionate Leadership Drives Productivity and Profit
For too long, empathy in the workplace has been mistakenly relegated to the realm of “soft skills”—a nice-to-have, perhaps, but not directly tied to the bottom line. Visionary leaders are increasingly challenging this antiquated view, recognising that compassionate leadership isn’t just morally sound; it’s a powerful strategic imperative that directly drives productivity, fosters innovation, and […]