
Website Umphakathi Recruitment
We are seeking an experienced Soft Skills Trainer / Corporate Communication Trainer to design and deliver impactful training programs focused on interpersonal skills, workplace communication, and conflict resolution. The ideal candidate will have a strong background in psychology, HR, communications, or training & development, with expertise in leadership and professional development training.
Key Responsibilities:
- Develop and conduct training sessions on soft skills, leadership, assertive communication, and conflict resolution.
- Implement interactive workshops, role-playing exercises, and real-world case studies to enhance learning experiences.
- Assess training needs and tailor content to align with organizational and participant requirements.
- Provide coaching and constructive feedback to individuals and teams to improve communication effectiveness.
- Utilize behavioral assessments such as DISC, MBTI, or similar tools to refine training approaches.
- Evaluate the effectiveness of training programs and recommend improvements based on feedback and performance metrics.
- Stay updated with industry trends and best practices in corporate training and soft skills development.
Requirements:
- Minimum 5 years of experience in corporate training, soft skills coaching, or professional development.
- Bachelor’s degree in Psychology, HR, Communications, Training & Development, or a related field.
- Strong understanding of personality styles and behavioral assessments (DISC, MBTI, etc.).
- Proven expertise in assertive communication and conflict resolution techniques.
- Excellent verbal and written communication skills.
- Ability to work with diverse teams and adapt training methods to different learning styles.
- Proficiency in MS Office and online training tools.
- Must be able to work within strict timelines and deliver high-quality training programs.
- Valid Driver’s License & Own Vehicle – Non-Negotiable.
- Fluent in Afrikaans and English.
- SETA accreditation preferred.
- Traceable references required.
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Soft Skills Trainer / Corporate Communication Trainer