Build and maintain strong, long-lasting client relationships. The Account Manager serves as the primary point of contact for clients, guiding them on their digital transformation journey and ensuring their needs are met.

Key Responsibilities:

• Manage a portfolio of client accounts.
• Develop a deep understanding of clients’ businesses and challenges.
• Identify opportunities for upselling and cross-selling additional services.
• Act as a liaison between clients and internal technical teams.
• Ensure client satisfaction and retention.

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.
• 3-5 years of proven experience in account management or client-facing roles.
• Excellent communication, negotiation, and interpersonal skills.
• Strong understanding of IT services and digital transformation.